Other Automatic Communications
- Can I text my patients to write a review?
- How to set up your Unlimited Phone Call Reminders
- Why aren't the forms I attached to the welcome packet sending to patients?
- How do I add forms to the welcome packet campaign?
- If a patient is scheduled for just one of the codes in a treatment plan plan, will they get a treatment plan follow-up for the rest of the codes?
- If a patient has multiple proposed treatment plans, do you send communications regarding all of them?
- How does the custom post-op instruction campaign work?
- How far in advance do I need to turn on the expiring insurance benefits reminder to ensure the messages will go out?
- Where did the content come from in the post-op instruction campaigns?
- What happens if the patient never replies to the email address request campaign?
- Where will I see a patient's response to the email address request campaign?
- How does the email address request campaign work?
- How do I customize campaigns?
- If I enable direct mail, does it send to everyone or only offline patients?
- How do I set the monthly budget for direct mail?
- How much does direct mail for automatic communications cost?
- Why did a patient not receive a Welcome Packet?
- When sending out the Welcome Packet, can we direct patients to our website to fill out new patient forms instead of using attachments?
- Can we add our own codes to the list used to trigger the sending of post-op instructions?
- I missed the cutoff for activating the Happy Holidays campaign. What can I do?
- Will the patients' responses to the email address request communication automatically update their email in our practice management system?
- If I activate the expiring insurance benefits reminder, does RevenueWell know when a patient’s benefits expire for their insurance year?
- When are birthday and holiday cards sent out?
- What's the difference between a welcome packet and a welcome letter?