Mastering Your Daily Tasks
- Why does the balance alert on the appointments tab show a different amount than our practice management system?
- What does the “Patient responded to your text message in a way RevenueWell could not recognize” alert mean?
- Which patients get included in the RevenueWell enrollment form print out?
- What does the business hours setting control?
- Can a patient who is "Offline" still log in to the patient connect portal?
- How does RevenueWell know how many new patients we've had in the past 30 days?
- What is the "Quick Tags" section in the Patients tab for?
- In the patients tab, what do the statuses "Inactive," "Online," and "Offline" mean next to a patient's name?
- How do I dismiss alerts?
- What criteria can I use to search for a patient in the patients tab?
- Can patients see the notes in the "Visits" section from their profile in RevenueWell in their Patient Connect 365 portal?
- Can we delete a negative review or survey from RevenueWell?