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Yealink Models & Common Features

  • T33G

    mceclip0.png

    Common Features:

    Hold:

    During a call, press the “Hold” soft key

    Retrieving Call On Hold: Press the “Resume” soft key

    Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then tap the Resume soft key to retrieve the desired call.

     

    Transferring Calls:

    • During a call, press the “Transfer” soft key
    • Dial the desired phone number or extension number
    • Press the “Transfer” soft key again
    • The call is automatically transferred
    		 T33G.png

    Park Call:

    During a call, press line key PARK 1, call is held, allowing you to let the other party know a call is parked

    Retrieve Parked Call: Pick up Phone Receiver, press PARK 1 and party is transferred to your device

    Intercom:

    Press *0 plus desired extension

    Voicemail:

    Press *97, Enter Mailbox #, Enter Passcode

  • T54W

    mceclip0.png

    Common Features:

    Hold:

    During a call, press the “Hold” soft key

    Retrieving Call On Hold: Press the “Resume” soft key

    Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then tap the "Resume" soft key to retrieve the desired call

    Transferring Calls:

    • During a call, press the “Transfer” soft key
    • Dial the desired phone number or extension number
    • Press the “Transfer” soft key again
    • The call is automatically transferred
    		 T54W.png

    Park Call:

    During a call, press line key PARK 1 and your call is parked on line 1

    Retrieve Parked Call: Pick up phone receiver, press PARK 1 and call will be transferred to your device                  

    Intercom: Press *0 plus desired extension

    Voicemail: Press *97, Enter Mailbox #, Enter Passcode

  • T57W

    mceclip0.png

    Common Features:

    Hold:

    During a call, press the “Hold” soft key

    Retrieving Call On Hold: Press the “Resume” soft key

    Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then tap the "Resume" soft key to retrieve the desired call

    Transferring Calls:

    • During a call, press the “Transfer” soft key
    • Dial the desired phone number or extension number
    • Press the “Transfer” soft key again
    • The call is automatically transferred
    		 Yealink_T57W.jpg

    Park Call:

    During a call, press line key PARK 1 and your call is parked on line 1

    Retrieve Parked Call: Pick up phone receiver, press PARK 1 and call will be transferred to your device

    Intercom: Press *0 plus desired extension

    Voicemail: Press *97, Enter Mailbox #, Enter Passcode

  • W56H

    mceclip0.png

    Common Features:

    Answer Incoming Call:

    Press Talk/Green Answer Button or Accept Button

     

    Hold:

    During a call, press the Options soft key then select Hold

     

    To Answer a Second Call:

    • Place active call on hold
    • Toggle to New Call
    • Press Accept/Answer 
    		 W60P.png

    Transferring a Call:

    • During a call, press “TRAN” 
    • Dial the desired phone number or extension number.
    • Press “TRAN” 

    Park Call:

    This features allows a call to be picked up at a different device

    • Press *3
    • Press the number of the line where you would like to park the call

    Retrieve Parked Call:

    • Press *5
    • Press the number corresponding to the line where the call is currently parked           

  • Factory Reset

    To factory reset a Yealink device:

    Simply press and hold the ‘OK’ key on the face of the phone for 10 seconds. This will prompt you to accept or decline a factory reset. If you accept, the unit will restore itself to factory default settings - without the need for the admin password. The entire process takes roughly 30 seconds.