Yealink Models & Common Features

  • T33G

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    Common Features:

    Hold:

    During a call, press the “Hold” soft key

    Retrieving Call On Hold: Press the “Resume” soft key

    Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then tap the Resume soft key to retrieve the desired call.

     

    Transferring Calls:

    • During a call, press the “Transfer” soft key
    • Dial the desired phone number or extension number
    • Press the “Transfer” soft key again
    • The call is automatically transferred
    T33G.png

    Park Call:

    During a call, press line key PARK 1, call is held, allowing you to let the other party know a call is parked

    Retrieve Parked Call: Pick up Phone Receiver, press PARK 1 and party is transferred to your device

    Intercom:

    Press *0 plus desired extension

    Voicemail:

    Press *97, Enter Mailbox #, Enter Passcode

  • T34W

    mceclip0.png

    Common Features:

    Hold:

    During a call, press the “Hold” soft key

    Retrieving Call On Hold: Press the “Resume” soft key

    Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then tap the Resume soft key to retrieve the desired call.

     

    Transferring Calls:

    • During a call, press the “Transfer” soft key
    • Dial the desired phone number or extension number
    • Press the “Transfer” soft key again
    • The call is automatically transferred
    2025-06-02_15-08-59.png

    Park Call:

    During a call, press line key PARK 1, call is held, allowing you to let the other party know a call is parked

    Retrieve Parked Call: Pick up Phone Receiver, press PARK 1 and party is transferred to your device

    Intercom:

    Press *0 plus desired extension

    Voicemail:

    Press *97, Enter Mailbox #, Enter Passcode

  • T44W

    mceclip0.png

    Common Features:

    Hold:

    During a call, press the “Hold” soft key

    Retrieving Call On Hold: Press the “Resume” soft key

    Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then tap the Resume soft key to retrieve the desired call.

     

    Transferring Calls:

    • During a call, press the “Transfer” soft key
    • Dial the desired phone number or extension number
    • Press the “Transfer” soft key again
    • The call is automatically transferred
    2025-06-02_15-11-11.png

    Park Call:

    During a call, press line key PARK 1, call is held, allowing you to let the other party know a call is parked

    Retrieve Parked Call: Pick up Phone Receiver, press PARK 1 and party is transferred to your device

    Intercom:

    Press *0 plus desired extension

    Voicemail:

    Press *97, Enter Mailbox #, Enter Passcode

  • T54W

    mceclip0.png

    Common Features:

    Hold:

    During a call, press the “Hold” soft key

    Retrieving Call On Hold: Press the “Resume” soft key

    Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then tap the "Resume" soft key to retrieve the desired call

    Transferring Calls:

    • During a call, press the “Transfer” soft key
    • Dial the desired phone number or extension number
    • Press the “Transfer” soft key again
    • The call is automatically transferred
    T54W.png

    Park Call:

    During a call, press line key PARK 1 and your call is parked on line 1

    Retrieve Parked Call: Pick up phone receiver, press PARK 1 and call will be transferred to your device                  

    Intercom: Press *0 plus desired extension

    Voicemail: Press *97, Enter Mailbox #, Enter Passcode

  • T57W

    mceclip0.png

    Common Features:

    Hold:

    During a call, press the “Hold” soft key

    Retrieving Call On Hold: Press the “Resume” soft key

    Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then tap the "Resume" soft key to retrieve the desired call

    Transferring Calls:

    • During a call, press the “Transfer” soft key
    • Dial the desired phone number or extension number
    • Press the “Transfer” soft key again
    • The call is automatically transferred
    Yealink_T57W.jpg

    Park Call:

    During a call, press line key PARK 1 and your call is parked on line 1

    Retrieve Parked Call: Pick up phone receiver, press PARK 1 and call will be transferred to your device

    Intercom: Press *0 plus desired extension

    Voicemail: Press *97, Enter Mailbox #, Enter Passcode

  • W56H

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    Common Features:

    Answer Incoming Call:

    Press Talk/Green Answer Button or Accept Button

     

    Hold:

    During a call, press the Options soft key then select Hold

     

    To Answer a Second Call:

    • Place active call on hold
    • Toggle to New Call
    • Press Accept/Answer 
    W60P.png

    Transferring a Call:

    • During a call, press “TRAN” 
    • Dial the desired phone number or extension number.
    • Press “TRAN” 

    Park Call:

    This feature allows a call to be picked up at a different device:

    • Press "TRAN"
    • Press *3
    • Press the number of the line where you would like to park the call

    Retrieve Parked Call:

    • Press *5
    • Press the number corresponding to the line where the call is currently parked           

    Voicemail:

    • Press *97
    • Enter Mailbox #
    • Enter Passcode
  • DD10K

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    The Yealink DD10K is a USB dongle that turns supported Yealink desk phones into DECT base stations, allowing them to connect to wireless handsets.

    It lets you pair up to four cordless handsets with your desk phone—great for added mobility in the office.


    ✅ Supported Base Stations:

    • Yealink T54W

    • Yealink T57W

    ✅ Supported Headsets:

    • Yealink W56H

    • Yealink W59R

    This device is perfect if you need cordless flexibility while still using your main desk phone.

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  • Factory Reset

    To factory reset a Yealink device:

    Simply press and hold the ‘OK’ key on the face of the phone for 10 seconds. This will prompt you to accept or decline a factory reset. If you accept, the unit will restore itself to factory default settings - without the need for the admin password. The entire process takes roughly 30 seconds.