Want to update your office hours? This article will cover how to:
- To update your office hours via the RW PBX portal, you will do the following:
- Navigate to Main Number
- Open Office Hours Strategy -
Here you have the options to either:-
- Add Hours
or - Adjust the hours already set for each day
- Save Changes
- Add Hours
-
- To add lunch hours:
You will need to update your PBX to reflect the hours your office is open or at lunch each day of the week. To do that:- Click the blue "Add Hours" button
- Select the day of the week and enter the time(s) you are open & accepting calls. Click the green "Add Hours" button after each time block is entered.
Note, you will need to set an "Open Hours" block for both the morning & afternoon - Select the day of the week and input lunch hour(s). Click the green "Add Hours" button.
- When you are finished, the Office Hours in your PBX will look similar to the example below:
- Scroll down and click the green Save Changes and your new hours will be active!
- To close early:
- Click Main Number
- Office Hours Strategy
- Update the close time
- Scroll down & click the green Save Changes button
Note! If this isn’t a permanent change to your office hours, make sure you update your hours back when needed.
- Video Tutorial: