Media files such as voicemail greetings, hold music, and virtual receptionist greetings can be managed from the Callflows App.
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Navigate to the Callflows App.
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Within the “Callflows” App access the Media section
- Select the recording you want to manage. Under the file name, users can find the source of the audio file.
- Once selected, users are able to rename the file, change the file, or download it to their local device for playback or storage.
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Save changes.
Video Tutorial:
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- Alternative Options
- Explore our Voicemail article for guidance on uploading a voicemail greeting over the phone.
- Discover the steps to upload a Virtual Receptionist greeting over the phone, please see the provided article.