Media files like voicemail greetings, hold music and virtual receptionist greetings can be managed from the Callflows App.
Steps to Manage Media Files:
Navigate to the Callflows App.
Within the “Callflows” App access the Media section
- Select the recording you want to manage. Under the file name, users can find the source of the audio file.
- Once selected, users are able to rename the file, change the file, or download it to their local device for playback or storage.
- Save changes.