For the best experience and call quality, RevenueWell recommends:
Through extensive testing, we have determined that the best experience and call quality will be obtained when these requirements are met.
Please remember to take the following tips into account.
-
Check the age of the current firewall and make sure that it is not at the end of life and can receive firmware updates.
-
Make sure the firewall is sized to the office. Meaning that it can handle our phones, the practices computers, cell phones, and any other endpoints like guest wifi devices.
-
It’s always best to go to the manufacturer's website and ensure the firewall can handle all the endpoints and features you will be using.
-
Please, note that Sonicwall SOHO & Watchguard T10 firewalls are for homes and small businesses and in most situations are not ideal for Doctor's offices.
-
Offices that would like to use a Meraki x64 need to be conscious of the hardware sizing requirements and throughput capabilities of the Meraki platform.
-
If you are going to enable any firewall security features make sure the firewall has sufficient resources to handle that as well.
| Internet Requirements | |
| Download Speed | 1 Mbps per phone (minimum) |
| Upload Speed | 200 kbps per phone (minimum) |
| Additional Requirements for Streaming Devices | |
|---|---|
| Netflix | 2-4 Mbps per station streaming |
| IP (online) Security Cameras | 200 kbps per phone (minimum) |
Each device connected to your network utilizes your internet's bandwidth. When there are multiple devices, such as TVs streaming content and a cloud-based Practice Management System, additional bandwidth may be required to ensure optimal phone performance.
Please be advised that customers are responsible for ensuring that all technical requirements for utilizing RevenueWell are met—additionally, any supplementary network equipment setup and upkeep.