Making a Payment: The Patient Experience

To be a step ahead, check out these images to see what your patients see when they make a payment!

From your practice’s Payment Link:

1. The patient fills in identifying information:​
    - Patient First Name
    - Patient Last Name​
    - Date of Birth​
    - Email​
    - Invoice # (Invoice #-can be turned on or off by your practice)
    - Payment Notes (optional)​
    - Amount
   
   
2. Patient clicks “Submit” It's also mobile-friendly!
   
   
   
3. It's even easier from the Patient Portal!
   • The patient’s identifying information is pre-filled.​
   • The patient only needs to fill in the following:​
     • Invoice # (if applicable)
     • Payment Notes (optional)​
     • Amount
     • Patient clicks: Next

The patient then fills in their payment information, including:​

• • • Name on the card​
    • 16 digit cred card (CC) number​
    • Zip code on CC account​
    • Expiration ​
    • Month​
    • Year​
    • CVV number on the back of the card:
      
      Also mobile-friendly:
      
      
      
      
    • Patient verifies payment amount + fee and email address to send a receipt ​
    • Patient clicks “Next
    • The patient will receive a payment email confirmation consisting of the following: ​Sent from support@wepay.com