Depending on which communication you are sending to patients, you can:
- Choose to send direct mail or not
- Choose to send direct mail to all patients or only those who are "offline"
- Choose an age requirement for direct mail (all patients under a certain age will not receive direct mail)
- Choose a direct mail budget for automatic communications, which provides the limit to how much you want to spend per month on direct mail.
Automatic communications include appointment confirmation messages as well as the communications listed under "Automatic Communications" in the Campaigns tab. If a communication offers a direct mail option, you can edit the direct mail settings by click "Edit Settings" to the right of the message preview.
In the next step, "Recipients," you can check or uncheck the direct mail box next to a patient's name to add them or delete them from the direct mail list.
The final step requires you to confirm that you wish to send direct mail with the associated cost. This box will appear after you click "Send Now."