When you see this status next to a patient's email, it means RevenueWell sent an email to the patient, but the email was bounced. You will need to contact the patient to update their correct email address.
To find all emails with the "check email" status:
Click on the Home tab and scroll down to "Recent Communications." Click "View All."
Using the dropdown menu for "Communication Status," select "Check Email."
Then select the time range you want to search within. If you wish to refine your search results even more, use the other search fields. Then, click "Search."
This will show emails sent from RevenueWell within that time that were bounced.