I don't want patients requesting a phone call. How do I remove that option?

RevenueWell's default appointment confirmation messages prompt patients to either confirm their appointment or request a call back from the office. 

To remove that option:

Click on the Settings tab and click "Appointment Confirmations."

You will need to edit the First Reminder and Second Reminder separately. 

In the dropdown menu next to "Preview" select "Email Confirmation." Then, click "Edit Message."

Hover over the section with the yellow buttons and click to remove "Please Call Me." 

You must also manually change the wording in the text box, as it mentions the "Please call me" option. See below for sample wording:

Then, scroll down to click "Save Changes."

You will need to repeat this process with the option in the dropdown menu for "Email Confirmation - Family."

You must also remove the option in the text messages. You'll need to edit "Text Confirmation" and "Text Confirmation - Family." Select the message in the dropdown menu and click "Edit Message." Then, remove the wording that mentions requesting a call back. 

Click "Save Changes" when you are done.