PBHS, a RevenueWell company, is excited to partner with Rectangle Health to simplify patient payments with digital tools and automation. Rectangle Health's Bridge™ Payments, part of their Practice Management Bridge® platform, offers a secure and efficient payment solution designed to enhance practice operations and increase practice profitability.
Frequently Asked Questions
| Who do I contact for support? | Rectangle Health business hours are Monday through Friday, from 9am - 5pm EST. If you are a customer in need of technical assistance, please call us at 1-800-337-3630 or email us care@rectanglehealth.com. |
| How long until payments begin settling into my bank account? | First, make sure you’ve provided Rectangle Health with your banking information. Then, transfers are made daily and can take 1-3 business days to settle depending on your banking institution. |
| Can I do refunds? | Yes, you can issue a refund within 60 days of payment. You can now even issue a partial refund. |
| Can I provide financing through RevenueWell? | You can learn more about what is available to your patients by reviewing what we offer with our CareCredit integration! |
| How do I cancel service with Rectangle Health? | Contact the support team at 1-800-337-3630 or care@rectanglehealth.com. |