How do patients log in to Patient Connect 365 when an email address is shared between a responsible party and a dependent?

If a patient tries to register or access their account using an email that is shared between a responsible party and a dependent, they will be brought to a registration form. There, they will be asked to enter the responsible party's date of birth, and will then be prompted to create a password. They will then be logged into the responsible party's account, where they can view information for any dependents under the age of 18. 

Your patients can log in to the patient portal via several routes.