It all depends on their age and their status on the account. Let’s look at an example of a family of four: a father who is set up as a responsible party on the account, a mother, a child over 18 and a child under 18. If all of them had separate email addresses on file and enrolled in Patient Connect 365, here is what they would see:
- Father (Responsible Party) – He can see everyone’s balances, but cannot see individual transactions, appointment history or procedures for his wife and child over 18. He would only have complete access to his own information and the information of his child under 18.
- Mother - She can only see her own data.
- Child over 18 – They can only see their own data.
- Child under 18 – They can only see their own data.