MySecurePractice: Login & Password

1. Step 1: Open a web browser (Google Chrome and/or Firefox are the preferred browsers)
   
2. Step 2: In the TOP address bar, type the following: https:// .com and select the ENTER key located on your keyboard:
   
3. Step 3: Enter your email address (used as your username) into the Your Email Address text field:
   
4. Step 4: Enter the password you previously created during setup within the Your Password text field:
   
5. Step 5: Select the Sign In button to log in:
   
6. Step 6: You will be presented with your MySecurePractice dashboard. Select the option for the product you would like to review:
   
   **Please note, some product icons may not be visible with your login.
7. Step 7: Your MySecurePractice dashboard will show you all the product options you have available!

• Lost or misplaced your password 
• Locked your account due to 5 or more failed attempts to log in.

PBHS Support cannot complete password resets on your behalf, and you must have access to the email account's inbox.

1. Step 1: Navigate to the MySecurePractice Login page
2. Step 2: Select the Forgot Password option (located directly under the Sign In button).
   
3. Step 3: Enter your email address used as your username into the Your Email Address field:
   
4. Step 4: Select the Continue button:
   
5. Step 5: On the confirmation page, you will see further instructions to check your email:
   
   • Within the password reset email, select the URL provided to reset your password:
6. Step 6: If this account has 2-step verification turned on, you will need first to select how you would like to verify your user from the drop-down menu provided below:
   
7. Step 7: Now select the Continue button:
   
8. Step 8: Enter your secret code received on the Verify your identity screen:
   
9. Step 9: Other options include:
   

   Change Delivery Method	Re-Send Code
   Will allow you to use either your landline or cell phone number (if both were provided) to call or text your secret code: Once Change Delivery Method option is selected, repeat steps 6-9 above.	The system will resend the secret code to you using the method you first selected.  Once the Re-send Code option is selected, the prior Secret Code will no longer work - repeat steps 8-9 above.

10. Step 10: Select Continue:
    
    
11. Step 11: On the below page, type your new password in the New Password field (noting the Password Instructions below):
    
12. Step 12: In the Confirm new password field, retype your new password again:
    
13. Step 13: Select the Change Password button to update and save your new password:
    
14. Step 14: Select Continue to go back to the MySecurePractice login page.
    
    *Please remember to use your new password for any future MySecurePractice logins!

1. The password cannot match your last 6 previously used passwords
2. Minimum of 8 characters in length
3. Must contain at least 1 character from each of the following four classes:
   • Lowercase letters
   • Upper case letters
   • Numbers
   • Contain Non-alphanumeric ("special characters") such as punctuation symbols 

1. Step 1: Once you login.
2. Step 2: On the MySecurePractice dashboard, select the Update Profile option:
   
3. Step 3: In the upper right-hand corner, select your name/avatar:
   
4. Step 4: Within the drop-down provided, select the Change Password option:
   
5. Step 5: Here on the Change Password page. Complete the following:
   • Enter your Current Password in the top field provided:
     
   • Enter your New Password in the middle field provided:
     
   • Enter your new password in the Confirm Password field provided:
     
   • Select the Save button to update and save your new password.
     
6. Step 6: On the confirmation page, select the Continue button, which will take you to the main MySecurePractice Dashboard: