Porting is the process of transferring your phone number(s) from one provider to another. Our porting specialist will guide you through the process and let you know when your porting date has been confirmed.
What numbers can port?
- Any toll-free, landline, and wireless phone numbers you own
- Limited to the United States
What numbers cannot port?
- Phone numbers tied to services that require POTS lines should not be ported to RevenueWell, for example:
- Alarm systems (fire, security, etc.)
- Elevator phones
- Credit card machines
- Internet services
How long does porting take?
- Porting takes typically 7-10 business days unless specified
How do I complete the porting process?
- Fill out your Letter of Authorization documenting:
- The number(s) you are requesting to port
- Account number and PIN#/Passcode (when applicable) from your current provider
- Service address
- If you are unsure of the information on file, reach out to your current provider and request a copy of your most recent bill or a customer service record (CSR). The documentation provided must display the phone number(s) you are requesting to port.
The information submitted in your Letter of Authorization must be identical to the information on file with your current provider. Any discrepancies will delay porting.
When should I cancel my existing phone provider?
- Please wait to cancel services with your existing phone provider until the porting process is complete
When can I start texting from my phone number?
- Your Porting Specialist will let you know when your port is complete and you can begin texting from your office phone number